Policy Statements

  
Privacy Policy

We try to make your online shopping safe and pleasant.

Wine Treasures^® uses the information you submit only to answer your questions and process
your orders.

Wine Treasures^® uses Secure Sockets Layer (SSL) encryption to help protect your information.
We never share, loan, trade, or sell your information with any third party, ever.

Wine Treasures^® does track your clicks on our site. This helps us document the most effective
parts of the site, and improve the site for our customers. This tracking can’t transmit viruses to
your computer, nor use your personal information without your stated consent.

Returns & Refunds

Returns: For a full refund of purchase price and tax, please mail your item to us, in unused,
resellable condition, tags attached, postage pre-paid, with the postmark showing that you
returned it no later than 7 days after receiving it. We do not refund shipping costs.

Shipping & Delivery

Shipping cost depends on the item, and is calculated before final purchase.
Expect your order to ship within 48 hours. We will tell you about any out-of-stock items or other delays.
We ship only within the continental USA

Customer Service

Ordering
Please order online. If you have questions, please call
(562) 865-2888, Monday–Friday, 10:00 a.m.–4:00 p.m. PST,
or fill out our email form. We respond
no later than 12 hours after you contact us.

Sales Tax
All orders sent within California will be charged 9.5% sales tax.

Payment
For payment, Wine Treasures^® accepts only VISA and MasterCard credit cards.