Policy Statements

We try to make your online shopping safe and pleasant.

Privacy Policy

Tariffs do not affect our prices because all of our products are made in the USA.

Wine Treasures® uses the information you submit only to answer your questions and process your orders.

Wine Treasures® uses Secure Sockets Layer (SSL) encryption to help protect your information. We never share, loan, trade, or sell your information with any third party, ever.

Wine Treasures® does track your clicks on our site. This helps us document the most effective parts of the site and improve the site for our customers. This tracking can’t transmit viruses to your computer or use your personal information without your stated signed consent.

Returns & Refunds

Returns: For a full refund of the purchase price and tax, please mail your item to us in unused, resellable condition, tags attached, postage pre-paid, with the postmark showing that you returned it no later than 7 days after receiving it. We do not refund shipping costs.

Shipping

Shipping costs depend on the item and destination and are calculated before the final purchase.

Expect your order to ship within 48 hours. We will tell you about any out-of-stock items or other delays.

We ship only within the continental USA.

Customer Service

Ordering

Please order online. If you have questions, please call (562) 865-2888,
Monday-Friday, 10:00 a.m. to 4:00 p.m. PST,
or fill out our email form. Our goal is to respond
no later than 12 hours after you contact us.

Sales Tax

All orders will be charged the Los Angeles/California 10.5% sales tax.

Payment

For payment, Wine Treasures® accepts only VISA and MasterCard credit cards.